PRIVACY POLICY

Who we are

Our website address is: https://convergencedigitalsolutions.com

What personal data we collect and why we collect it

Comments

The types of personal data we may process, for the purposes described below, include:

  • Name
  • Email address
  • Communications Preferences

We collect and process personal data for the following necessary purposes:

  • To administer our websites;
  • To respond to any communications, queries or requests for information or services from you.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

If contact information is provided, it is only used to respond to a request for information.  It is not shared with any individual or organization for any other reason.

Cookies

We do not use cookies to track individuals and identify them personally.

Embedded content from other websites

We do not use embedded content from other websites.

Analytics

Who we share your data with

No information received is shared for any use outside the communication with the individual or organization which provided the information.

How long we retain your data

We ensure that personal data is retained only for as long as necessary in accordance with the above purposes and applicable laws. We may be required to retain your personal data for a number of years in order to satisfy legal or contractual obligations, or in order to establish, exercise or defend legal claims. When your personal data is no longer necessary for these purposes, the personal data will be deleted. 

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Your contact information remains private only for the use of Convergence Digital Solutions.

Additional information

How we protect your data

We partner with a nationally-accredited hosting provider whose security and privacy features are state-of-the-art. We also utilize the services of WordFence to be alerted in advance of any data-breach issues.

Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our website.  Any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access. Access controls within the organization limit who may access information.

What data breach procedures we have in place

If a data breach should occur, we are committed to:

  • Notify the appropriate supervisory authority no more than 72 hours after of becoming aware of a breach of users’ personal data, including the number of users whose data was exposed, the nature of the breach, and what actions are being taken to mitigate its effects.
  • Communicate this information to the impacted users, especially if the data breach exposed any of their unencrypted personal data.
  • Determine the needs of any law enforcement investigations before publicly announcing the breach.

What third parties we receive data from

Convergence Digital Solutions does not give or receive information from any third parties.

What automated decision making and/or profiling we do with user data

Convergence Digital Solutions may use statistical information from its website to determine its effectiveness with potential customers.  However, this information will not be utilized for any other reason.

Industry regulatory disclosure requirements

Convergence Digital Solutions is a privately owned company with no shareholders or board of directors.   It has no requirements to make an Industry Regulatory Disclosure.